A message from Katie James our Practice Manager

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As social distancing measures relax, we have taken the opportunity to review our COVID policy. Patients will STILL be required to wear a face mask and unfortunately will not be treated if they do not. We see many elderly and vulnerable patients and keeping you safe and ensuring the safety of our team is of paramount importance to us. 

For more information about the safety measures we’ve put in place see below or watch our keeping you safe video.  We hope to see you soon, Stay Safe.

Katie James – Practice Manager

Keeping you Safe when you visit

Laura Carter

When you visit our clinics there will still be safety measures in place even though the world is relaxing a little more now. You are still required to wear a mask throughout your appointment and our team will still be wearing full PPE which includes face masks, gloves and aprons. When you arrive we’ll take your temperature and ask you to use hand sanitiser which we will provide. 

We’re still the same friendly people and we will continue to look after you and put your care first. 

Please watch our short video for reassurance and on what to expect when you visit. We will always care about your safety.

Laura Carter – Administrative Assistant

What to expect

Social Distancing where possible
PPE worn by the Just Ears Team. Face masks to be worn to your appointment.
Antibacterial gel available
Only card payments will be taken and must be prior to your appointment
Your temperature taken will be taken on arrival
Longer appointment slots to allow for cleaning in between appointments

Individual Clinic Regulations

Each clinic has it’s unique regulations and advice due to the type of building and provision already in place. Please visit your local clinic page to see what to expect at your appointment.

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Covid FAQ's

Do I have to wear a face mask?
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Yes. Although measures have been relaxed, we still require patients to wear a face mask to your appointment. They are available to purchase at our clinics should you need to.

Can someone come to my appointment with me?
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We ask you come alone unless it is absolutely necessary for someone to attend with you.

What measures have you put in place to keep me safe?
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We have created thorough documentation and procedures to ensure both our patients and team are kept safe at all times. Each procedure differs from clinic to clinic. To view your nearest clinic procedures, click here. 

Will I have my temperature taken at my appointment?
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Yes, at each of our clinics you will have your temperature taken by an inferred thermometer.

Can I pay by cash?
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Unfortunately we are unable to accept cash at the moment and all appointments must be paid by card prior to your appointment.