Although my appointment was a bit late it was because of the previous patient, Donna was full of apologies. The procedure was quick and painless and cured my problem.
The practitioner was extremely efficient and pleasant to speak with. Very pleased with the whole experience.
Ms Gould carefully explained the process which she carried out with care and empathy.
James was professional and caring. My husband had fully blocked ears and James was very concerned to painstakingly remove all vestiges of wax to mitigate further problems.
Excellent.
Wax micro suction procedure efficiently performed by ENT Consultant who identified a possible problem with an enlarged bone and referred to my GP for further investigation. I would certainly recommend this company for their professionalism, service and good environment.
Ear wax removal was trouble free and quick. Check your ears for any problems which you can’t do yourself. I had a problem which I would not have known about if I had not seen a professional. Worth doing.
A pleasant appointment. All was explained well and with excellent results.
Professional service,friendly atmosphere and appointments on time.
Excellent explanation of the procedure. The technician was easy to understands and her diction was clear and loud enough to hear with my hearing aids out.
Now i’ve discovered this service, i will never go back to the dark days of spending weeks suffering with drops etc hoping it will sort itself out. Made a same day appointment, popped down, and was sorted in 20 mins.
Wendy was very friendly and explained what she was going to do before the micro-suctioning procedure. It was painless and Wendy gave me all the necessary information for after-care. Would definitely return.
Natalie provided the treatment in a very professional, reassuring and gentle way. Thank you.
A very friendly, professional first class service.
The practitioner was extremely efficient and pleasant to speak with. Very pleased with the whole experience.
Very impressed from the initial phone call with the receptionist and the lady who performed the procedure. I have had a similar procedure with competitors and it was very uncomfortable. I explained to the lady and she was very good. Well done all of you.
The appointment was late simply because of an IT issue which the consultant was trying to resolve. Not a problem for me to wait.
My treatment was both efficient and effective. I was also pleased with the reception l received.
Brilliant service and everything was explained prior to the lady commencing.
Pleasant experience at Just Ears, very competent and considerate treatment.
So glad I went here for my ears. Karen was fabulous. She looked after me so well and I went back a second time because my ears were so packed. I would highly recommend Justears !!
Easy process delt with efficiently and Professionally and made to feel at ease and very welcomed. Everything explained well quick procedure.
Full explanation and advice given. Very friendly and reassuring. I would recommend.
Good availability of appointments at short notice.
Ideal for our needs, as we have family members living with dementia and limited mobility So free car park and roadside parking next to the clinic is wonderful. Great welcome, appointments run on time, which really lowers stress levels. Marie is wonderful. Her professional experience really shines, along with her empathy, and ability to get on with the job while interacting cleverly with our elderly relatives.
Seen promptly in local clinic. Everyone courteous and efficient, Everything explained and procedure itself was painless and effective.
Brilliant service from start to finish – 👍
Completely satisfied.
Charming, gentle and efficient.
Efficient, friendly and effective
So friendly and efficient. Mum had been really nervous but was soon put at ease. Everything was explained beforehand and it was completed so quickly and easily.
Booking on-line, as I have done over the past few years, is really easy. The micro suction carried out by Sandra was easy, pain free successful. Sandra is the best!
Easy to arrange and practitioner proficient and professional.
Good advice and follow up service.
Extremely professional staff, great communication, quick but thorough service.
I was grateful and impressed by the helpfulness and care shown by your clinician: one ear was difficult, but she never seemed rushed and was reassuring about why it was taking more time.
Always efficient, polite and friendly.
Excellent service.
The lady was brilliant!
Very professional and informative.
Very professional, painless treatment.
Karen was absolutely brilliant today she was very professional and extremely kind. After not being able to hear very well for a long time it’s such a relief. Definitely recommend for a great service.
Very pleased, and solved the problem of ear wax buildup
Good availability of appointments at short notice.
Ideal for our needs, as we have family members living with dementia and limited mobility So free car park and roadside parking next to the clinic is wonderful. Great welcome, appointments run on time, which really lowers stress levels. Marie is wonderful. Her professional experience really shines, along with her empathy, and ability to get on with the job while interacting cleverly with our elderly relatives.
Seen promptly in local clinic. Everyone courteous and efficient, Everything explained and procedure itself was painless and effective.
Completely satisfied.
Charming, gentle and efficient.
Good, efficient and friendly consultation.
Brilliant service from start to finish – 👍
So friendly and efficient. Mum had been really nervous but was soon put at ease. Everything was explained beforehand and it was completed so quickly and easily.
As usual. Work done very well.
Brilliant care – good communication, careful and efficient. Gave me lots of confidence in the procedure and my safety.
Very friendly staff and very informative.
Came in today for microsuction – Had lots of ear issues in the past and Emma was great, really polite and gave good advice.
The removal of wax was dealt with efficeintly and quickly.
The lady who cleaned my ears was absolutely lovely, very gentle and put me at ease.
Everything was as expected, professional and friendly.
For a procedure that’s not exactly pleasant, everything is done to ensure comfort and reassurance.
I was suffering ‘deafness’ in my ears through a build up of wax. I have never used Just Ears before but was very impressed with the professionalism and expertise of Dr Phillips. The equipment they have is state of the art and I now have my hearing back without any pain or discomfort.
Pleasant surroundings and clinics were on schedule. Darryl was great explaining everything as he went along. Very good.
Excellent, speedy service, pleasant surroundings and friendly staff. This was my second visit following my wife’s suggestion. As Arnie would say “I’ll be back” many thanks.
Excellent service from start to finish and staff are so friendly and knowledgeable so can’t complain.
Great experience with Donna at the Ringwood clinic getting both my ears micro-suctioned. Will definitely recommend this and come back again if needed!!
First time I’ve had this. They made me feel very welcome and talked me through the whole procedure. Making you feel less anxious. Lovely staff.
I was extremely impressed with my visit to Just ears Hordean. The procedure was explained very well and not painful. I was also advised on what after care to do. I would recommend their services to anyone
Marie was excellent as always and I can recommend Just Ears as I’ve now been attending for at least the last two years.
Very quick and efficient experience – I was so relieved to be able to hear properly again.
Donna Gould was extremely efficient and friendly. I was a bit nervous about the suction method of wax removal, but she was quick and skilful, and I was relaxed throughout.
Booking was easy. The clinic was quiet and relaxed. The clinicians were friendly and professional, and made the experience completely stress free.
Explained thoroughly the procedure,I had a lovely person .was quick and painless ..Def would recommend
I was impressed by the knowledge, skill and reassurance given at every step of the procedure. Highly recommended!
My fourth visit and it was as efficient as ever. Emma is so lovely and above all, kindness itself.
Saw Julia. She was great, puts you totally at ease. Will ask for her again
I was extremely impressed with my visit to Just ears Hordean. The procedure was explained very well and not painful. I was also advised on what after care to do. I would recommend their services to anyone
Was dealt with understanding and did what they could, referred me to my GP, and without this visit the problem may not have been dealt with so swiftly!
Very professional and caring approach.
Excellent experience today. Excessive wax quickly diagnosed and removed. So good to have hearing back. Highly recommend.
The treatment I received was professionally carried out and with care. Thank you.
As always I receive wonderful care and having my regular 3 month sessions leaves me with clear ears.
Excellent service. Very friendly and competitive price.
An excellent service, very friendly and efficient at checking my Mums ears. Thank you very much.
I can hear! Donna Gould was very friendly professional and reassuring, thank you.
I was put at ease from the moment that I entered the consultation room. Marie explained the ear wax removal process and checked that i was comfortable at each stage. On conclusion, she recommended that I see a hearing specialist and said that she would arrange a referral. A comfortable experience from start to finish.
I was extremely impressed with the friendly, professional service we received. I will never visit a high street opticians for ear clearing again. I really like the idea of paying £35 to check if wax needs clearing too. A very positive experience.
I was treated by Marie-lovely specialist who put me at ease with her friendly approach and solved my blocked ears with professionalism. Thank you
Wendy was amazing!! She was so carefull & freindly. She was a life saver. Great comunication & great service. Would 10000% to go here again. Got a same day appointment & no waiting time.
Wendy was amazing!!! Friendly, careful & made everything so easy. Would go here again for sure.
The expertise of the staff is impressive, and the fact that it is done with a microscope and micro suction makes it a very painless and quick experience.
Booked online on Thursday evening and seen first thing Monday. Such a quick and simple procedure. Much less noisy and much more comfortable than having yours ears syringed. Really friendly staff. Worth every penny. Highly recommended.
Excellent, friendly and highly professional service. As a matter of principle, I never recommend companies to family and friends.
Really helpful and caring – so glad to get a short notice appointment as my ears had suddenly become blocked over a few days. Reassuring nothing else was wrong as I was worried as it was so sudden. Refunded me promptly for the other appointment I had booked.
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